Terms and Conditions

dhholidays > Terms and Conditions

Terms & Conditions

Reservations : All services should be booked through our offices, At the time of booking nonrefundable and adjustable interest free deposit Rs. 3000 per person is required. In case of Cruise Booking,50% of the entire amount has to be paid at the time of booking.

 

Reservation details

In order to handle your reservations efficiently kindly advise full details of the group of FIT's regarding their arrival/departure/cruise dates, flight numbers, number of passengers, room  equirements / cruise cabin requirements, meals and sightseeing, passport detail etc.

 

Confirmations

All reservations requests will be confirmed by Tel/E-mail.

 

Rates 

DH Holidays reserves the right to alter these rates, without prior notice, due to unforeseen circumstances beyond our control like devaluation of currency, increase in cost etc. During peak seasons like Christmas, New Year there will be a surcharge on rooms and also obligatory Gala dinners. During festive season which are all additional extras, not included in our published rates.

 

Payment 

Entire payment of INR tour cost to be paid minimum 15 days in advance. Entire payment of US$ component of purchase cost has to be paid on arrival/prepaid out of BTQ with Passport Copies duly stamped. All US$ payments are subject to RBI terms and conditions.

 

Cancellations 
If circumstances make you cancel your tour, the cancellation must be immediately intimated to the sales office and also to the finance company in writing. As per the booking conditions of the tour, we are constrained to levy the following cancellation charges per person:

 

Cancellation

Cancellation Policy for All Itineraries, Cancellation Charges (per person)

45 – 30 days prior departure 25% of Full Fare

29 – 15 days prior departure 50% of Full Fare

14 – 08 days prior departure 75% of Full Fare

07 days or less prior departure 100% of Full Fare

No Show / No Written Notice 100% of Full Fare

 

DH Holidays reserves the right to cancel any tour prior to departure, without assigning any reason. Any monies paid by you will be fully refunded forthwith in INR only but no compensation will be payable.
Exclude
Tour rates do not include any airport tax, laundry, mineral water or any items of personal nature.DH Holidays shall not be responsible for any dealings of a personal nature.
Services
In case of non-availability of any hotel or travel related service. DH Holidays will provide you with alternative options. In case of last minute bookings we reserve the right to amend the itinerary/tour cost or provide alternative hotels

Responsibility
DH Holidays acts only as an agent for the passenger and does not own or manage any hotel or transport vehicle and hence is no liable to any loss, damage accident, injury, delay or irregularity of any reason whatsoever for or due to acts of omission or defaults of any supplier.